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Frequently asked question PDF Print E-mail

1. What are the advantages of purchasing a website template?

The major advantage is price: You get a high quality design for just $20-$70. You don't have to hire a web designer or web design studio. Second advantage is time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality.

2. Do you provide any scripts with your templates or could you do some custom programming?

Our templates do not include any additional scripts. Newsletter subscriptions, search fields, forums, image galleries (in HTML versions of Flash products) are inactive.

3. What do I receive when I order a template from your website?

After you complete the payment via our secure form you will receive a confirmation email with link(s) to download .zip(s). The .zip file(s) contain all necessary files to use the template.

You will need unzipping software to open the .zip archive. Windows users may visit www.HotScripts.com or www.WinZip.com. Mac users may visit www.StuffIt.com.

4. In what formats are your templates available?

Website templates are available in Photoshop and HTML formats. Fonts are included with Photoshop file. In most templates HTML is compatible with Adobe® GoLive®, Macromedia Dreamweaver® and Microsoft Frontpage®.

5. What am I allowed and not allowed to do with the templates?

You may:

  • - Build a website using the template in any way you like.

You may not:

  • - Resell or redistribute templates (like we do).
  • - Claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals.
  • - Make more than one project using the same template (you have to purchase the same template once more in order to make another project with the same design)

6. If I buy a template at the exclusive price does this allow me to resell that template unlimited times?

No. Please see our Terms and Conditions to find out more about usage rights.

7. Is it reasonable to make unique purchase of template that was already purchased before?

Yes. Because there is very small chance that you will find the same design on the net. There are more than 3,000,000,000 webpages online now according to statistics on www.google.com.

8. Is the license a one-time fee payment?

Yes, the payment for your template is a one-time fee without any additional charges. After purchasing you may use the template as many times as you need for one website.

9. Is it possible to buy the particular image from the template?

No. According to our Terms and Conditions we never sell the images separately from templates (as well as the templates separately from the images).

10.Is it possible for me to pay one price and have access to all downloads for a certain amount of time?

Sorry, we do not provide membership based services.

11.Is there any return policy?

Yes. Please refer to out return/refund policy.

12.I ordered a template but haven't received the download information.

In this case please contact us by email.

13.Is it possible to reactivate my download link if it was deactivated after 3 days?

Yes. Please contact our billing department and they will reactivate your link.

14.I would like to purchase a template, but it is not available on the site anymore.

The template has been sold out for exclusive price. Look for similar templates in our collection!

15.Are your templates Microsoft FrontPage compatible?

Most of templates come with HTML that is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage. Please check the 'sources available' field in the template preview window.

NOTE: We do not provide Macromedia Dreamweaver .DWT files, Adobe GoLive .SITE files and Frontpage Extensions

16.What is Adobe Photoshop?

Adobe Photoshop is the world's most popular graphics editing package. You can find more info about Photoshop and download a free trial version at Adobe website.

17.What software do you recommend for making HTML?

We think that Macromedia Dreamweaver is the best.

18.How can I modify flash portion of the template?

You need to use Macromedia FlashTM to edit animated part of the template. Please visit the site of the developer: http://www.macromedia.com/software/

19.When I try to open the flash fla file, I get an error Unexpected file format.

This means that .fla file is incompatible with your Flash version. Please install Flash MX2004 or Flash 8 (check the software requirements to the template) to edit this file.

20.Can I edit flash template in Swish?

No. Our flash templates can be edited in Macromedia Flash only.

21.Can I change the pictures on the flash animated website and put my own pictures instead?

Yes, you can.

22.What is the best place to find photos/images for modification of my template?

We recommend you to purchase images from www.gettyimages.com.

23.I was wondering if you could give me the contact info for a particular designer?

Sorry, our corporate policy prohibits direct contacts with contractually obliged designers.

24.Is it possible to use your templates to develop websites for my customers?

Yes. It is perfect for designers who want to offer their customers a high-quality design and also save time and money. Mind that when you purchase the template with oridnary or exclusive licence you're entitled to create only one project (one domain name).

25.Can I put low resolution thumbnails of templates on my website for my clients to choose designs?

Yes, of course.

26.Do you provide Macromedia Dreamweaver .DWT files, Adobe GoLive .SITE files and Frontpage Extensions?

No. We provide you only plain HTML files.

27.Are your templates compatible with any CMS?

We do not guarantee compatibility with any CMS. The only exception is PHP-Nuke Themes. They are 100% compatible with PHP-Nuke.